We offer our counselling services as open consultation hours in person, by phone or by e-mail:, also virtual (open or by appointment).

You will first enter a virtual waiting room before we admit you to the meeting.


Open virtual consultation hours (Zoom) on the topic of "General Social Counselling"

Mo. 11:00 - 13:00 hrs.

Meeting ID: 835 7374 7380; Identification code: 731460;


Open virtual office hours (Zoom) on the topic of "Studying with a child / family"

Thurs. 12:00 - 14:00 hrs.

Meeting ID: 822 5879 3964, Identification code: 142338,


Open office hours (presence) at BIK, Steinfurter Straße

Thurs.    14.00 - 16.00 hrs.

Wed.   12.00 - 14.00 hrs.


Please also use the possibility to book your counselling appointment online!

Here you can find the data protection information of the manufacturer of the appointment booking software Tevis (external link).



Steinfurter Str. 67
48149 Münster

(student residence Wilhelmskamp)


Do you have any university-specific questions? If so, please contact the central student advisory service at your university (see tab "Other advisory centres" below).

Do you have questions about BaföG (student financial aid)? Please contact our office for student financial aid "Amt für Ausbildungsförderung".

How to find us

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