How to pay

MensaCard

The student ID cards of Münster University of Applied Sciences and WWU combine several functions. They are a student card as well as a library card and can be used to pay at copiers and in the canteens. All other students in Münster and guests can obtain their MensaCard at one of our info-points, either in the “Mensa am Aasee” or in the “Mensa am Ring” from Monday to Friday between 11.30 a.m. and 2 p.m., as well as at the cash registers in all our student canteens and bistros.

The MensaCard is available at a price of € 5.00. This is a non-refundable card fee. You can determine your desired starting balance yourself and load it onto the card. For students it is initially valid for three years from the date of issue and loses its respective reduced-price category on expiry. You will be informed at the cash desk displays as soon as the card is about to expire, and you can then have the card extended at the info-points.

To avoid waiting times for you and for other guests we ask you to always keep sufficient credit on your MensaCard. You can top up your MensaCard free of charge with € 5.00, € 10.00, € 20.00 or € 50.00 up to a maximum credit of € 60.00 at our card reload machines. If you top up your card at one of our cash desks, our staff will charge you a fee of € 0.25.

 

 

New: Top up your credit online

From now on, you have the possibility to top up your MensaCard, student card or FH Card online with our partner Klarna.

To do so, go to https://topup.klarna.com/stw_munster (external link) in the browser of your smartphone or computer or click on the image on the left and follow these steps:

  • Enter card number
  • Select amount (up to a maximum of €60.00)
  • Select payment method

Note: To activate the loaded credit on your card, please hold it up to one of our revaluation devices, to a payment terminal in the residence hall wash bars or to a card reader of our sales counters in the canteens and bistros after the online revaluation. The loaded amount is then automatically credited in the background. Please do not remove your card from the card reader too quickly to not interrupt the writing process. This takes about 3 seconds. If you then hold the card in front of the reader a second time, the new card balance will be displayed.

If you have any questions about charging with Klarna, please write an email to mensacard@klarna.com and include the Studierendenwerk and your card number.

Your card is defective? Exchange it directly at our info-points. In most cases, the credit can still be reconstructed and transferred to a new card. You can also hand in your defective card at our other sales points where it can take up to three days until you get back your card because it must first be forwarded to our administration office.

By the way: No personal data is stored on the MensaCard. However, we do need your card number in case of any complaints. We recommend that you make a note of your MensaCard number which is engraved on the front side.

 

Frequently Asked Questions: